Our proven process facilitates selecting the right vendor model and establishing a partner relationship.

ITBM
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    Sourcing Strategy

    1. Strategy Formulation: Identify opportunities for a right-sourcing strategy
    2. Sourcing Value Assessment: Evaluate the need, gauge the readiness, and prepare the case to present the value to the business Includes potential sourcing models, timing of the transition, and socialization of the value case
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    Vendor Selection

    1. Requirement Definition: Fine-tune the details of the selection – including potential partners
    2. Vendor Evaluation & Selection: The art and the science of the selection process. Business fit – which vendors meet the requirements. Cultural fit – which vendor customer relationships will yield the best long-term partnerships
    3. Due Diligence & Negotiation: Overseeing the fine-tuning based on short-listed candidates. Ensuring objectives are met in the contractual relationship
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    Transition

    1. Establishing transition governance: Roles, responsibilities, organization, processes, escalation and reporting
    2. Develop detailed Transition / Execution plan: Consolidated vendor transition activities and internal organization change management track on client’s side
    3. Provide oversight on execution of transition plan: Monitor and mitigate risks, progress, validate critical deliverables and milestones, validate performance management and reporting
    4. Screen resources and Rebadging: Act as a liaison for fast tracking retaining of identified key resources and screening of key vendor resources
    5. Ensure offshore team readiness: Review on ground progress by vendor offshore team
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    Relationship Management

    1. Review underlying causes of engagement under performance
    2. Provide executable recommendations to make outsourcing initiative more productive and successful
    3. Assess Vendor Performance
    4. Contract Review /Renegotiation
    5. Sourcing Alternatives

Our flexible model allows us to engage in a single phase or all phases.