Benefits of having Tier 2 Vendor

In IT, a tier 2 vendor is a smaller or less well known provider compared to tier 1 provider. There are attributes such as target market, company size, revenue, profitability and market presence of the provider’s company which distinguishes a tier 2 vendor from a tier 1 vendor. Following are the benefits of having a […]

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Outsourcing Application Support and Maintenance

In today’s environment, businesses are highly dependent on IT systems for their day to day operations. As business evolves, applications need to evolve too to suit new business requirements. Application Support and Maintenance takes up large proportion of IT spend. According to Pareto Analysis (80:20 Rule), about 80% of typical IT costs are utilized for […]

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New Pricing Models for IT Outsourcing

Several new pricing models have evolved over the time since Enterprises that have gone the outsourcing way, now expect more value from their IT service providers and IT service vendors want potentially higher-margin of work. In a typical and conventional IT outsourcing deal, a vendor provides a service —managing servers, developing applications, monitoring networks —and […]

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How to Maintain Client Relationship

The central part of working life is maintaining and building client relationships. It is very necessary to treat our clients with mutual trust and respect irrespective of how they treat us. There is a saying which goes perfectly with this “First Impression is the Last Impression”. You need to keep this in mind whenever we […]

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Making Quality a Habit

Quality comes when u develop it as a habit. Every organization these days tries to find ways in which to grow their business. These organizations have a common theme in place which makes them profitable and noteworthy in the market. This can be done can having proper business processes in place, aligning your scope and […]

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Multi-Vendor Outsourcing – Challenges

Most companies these days are adopting multi-vendor approach in outsourcing. Organizations are now looking up to lower their risks in outsourcing deals by not putting “all their eggs in one basket”. A multi vendor outsourcing approach for outsourcing services also enhances the quality of services. However, having multiple suppliers also brings multiple risks to the […]

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