Benefits of having Tier 2 Vendor

In IT, a tier 2 vendor is a smaller or less well known provider compared to tier 1 provider. There are attributes such as target market, company size, revenue, profitability and market presence of the provider’s company which distinguishes a tier 2 vendor from a tier 1 vendor. Following are the benefits of having a […]

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Outsourcing Application Support and Maintenance

In today’s environment, businesses are highly dependent on IT systems for their day to day operations. As business evolves, applications need to evolve too to suit new business requirements. Application Support and Maintenance takes up large proportion of IT spend. According to Pareto Analysis (80:20 Rule), about 80% of typical IT costs are utilized for […]

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Multi-Vendor Outsourcing – Challenges

Most companies these days are adopting multi-vendor approach in outsourcing. Organizations are now looking up to lower their risks in outsourcing deals by not putting “all their eggs in one basket”. A multi vendor outsourcing approach for outsourcing services also enhances the quality of services. However, having multiple suppliers also brings multiple risks to the […]

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Resource Management – Getting Right Talent at Right Place!

Every organization has a unique requirement of skills and talent which suit their business processes, plan and culture. And with the growing trend of outsourcing, work has become project based, talent is now geographically dispersed; resources work from different locations and time zones. Managing these resources can be a pain as well as critical at […]

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Invoice Reconciliation – pay for what you get!

An order is placed, invoice comes in and payment is made – as simple as that! However, this simple looking transaction isn’t always so easy. One of the main stresses a financial team faces comes from reconciling supplier invoices with purchase orders, SOWs, timesheet reports, etc. There are several reasons why this process can become […]

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Rationalize your vendors, today!

Very often it so happens that organizations find themselves with a large number of vendors or service providers to support their IT requirements. Out of these providers, very few are strategic to business as for most of the part, many perform conventional, commodity type services which the organizations outsource rather than using their internal resources. […]

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Just-in-time workers

The world we live in is an on-demand world; if the companies do not keep up with the speeding trends, they are left behind. The demands of the market are dynamic and keep fluctuating with each passing moment. To adapt to this lifestyle, companies need quick decision making capability and agility. To meet these new […]

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RFS Replacing RFP?

Looking for alteration in your outsourcing engagements? – You might want to dump the conventional, decades-old request-for-proposal (RFP) process which was used to go through bidding process.”RFPs by their very nature are prescriptive in their requirements and prescription is almost antithetical to innovation,” Tom Young, partner with outsourcing consultancy ISG says. The long established RFP […]

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5 Most Common Goof-ups in RFP Development

If you decide to outsource, it usually leads to creation of a Request For Proposal, or RFP. Creating an Outsourcing RFP is not same as RFPs for goods and services which are produced by procurement or purchase department. A poorly designed RFP leads to poorly developed provider solutions. Competition brings out the best. RFP is […]

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Many Aspects of Contingent Workforce

“Work” – in today’s world is becoming more and more project-based and relies heavily on technical skill sets. Workforce realities, structural shifts, and a change in social norms are affecting the nature of employment. Businesses and workers need to know how to adapt to these changes. As determined, the need for sophisticated, project-based work combined […]

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