Retail Outlook – 2013

Know your customers to know your business! That’s Easier said than done. But one thing is certain in today’s dynamically changing Retail industry that the traditional monolith business models and segments can no longer be taken for granted. Technology has empowered the customers and opened up the retails industry beyond any time, place or manner […]

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Outsourcing Content Services

Outsourcing is driven by the content you share with your existing clients or future prospects to get more business. In an industry where the leaders are creating a content driven market space through the likes of blogs, online posts or maybe interviews. Even they are tampered sometimes so that they put their desired message across […]

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ITO vs. Customer

The age old norm – outsourcing refers to reducing costs continues. But if initially outsourcing is costing more than doing the job in-house then it would not worth the effort. There are scenarios where the outsourcing engagement sometimes ends up costing more than what it was initially worth resulting in contract cancellation. So the question […]

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Retail Mobility

In today’s fact paced world, the use of mobile technology has grown tremendously which plays a crucial role in an organization’s business strategy and also in an individual’s life. This use of technology has been very well incorporated in the retail industry. Consumers these days always demand everything on the go – like texting, surfing […]

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Importance of Requirements in Sourcing

Requirements Gathering is one of the most essential part of any project and project management. Clearly understanding what is required by a project to deliver is critical to its success. This may seem to be obvious and trivial, but is often most ignored area in any IT project. It is also one of the most […]

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Multi-Vendor Outsourcing

Multi-Vendor Outsourcing Basics Segregating IT portfolio and distributing its working and management among multiple vendors is a norm today. This approach has various advantages like: Cost effectiveness as vendors offer competitive pricing Reduces dependency on single vendor and also encourages the vendor to perform better due to competition Increases flexibility offered by vendors Outsourcer gains […]

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Vendor Management / Leadership Skills

Vendor management usually requires an effective and a skillful workforce to manage a vendor/s. There are many aspects which go in vendor management like leadership, skilled labor, and experienced project managers to see through the entire stage of the engagement. Most of the project managers are well aware of the subject matter and are highly […]

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