Manage IT services and products provides organizations with improved business performance by aligning IT and business agendas. This helps IT to optimize process efficiency throughout the organization. This also assists in managing IT risks that may impact the business objectives. The 3 services offered by Manage IT are:

 process-module2  compliance-services2  compliance-portal2

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    Process Modules

    Process Modules provides organizations with a set of 11 Modules each consisting of one or more standardized IT processes. The 11 Modules use the ITIL processes i.e. Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement (CSI) as the guiding principles.

    These IT Process Modules will help organizations in implementing IT processes which are based on the best practices and methodologies such as COBIT, ITIL, RUP and PMI frameworks. The IT Process Modules can be picked based on an organization’s IT requirements.

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    Compliance Services

    Compliance Services will provide you with the steps to perform internal audit of the IT controls, a template for internal audit reporting and a remediation plan to improve the efficiency of the failed IT controls.

    Compliance Services provide a set of Test Scripts, Management Dashboard and Remediation Plan that will assist organizations in governing and monitoring their existing IT Processes.

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    Compliance Portal

    Compliance Portal provides management of day-to-day compliance activities. It consolidates stores and illustrates the results of governance, risk and compliance activities within an organization.

    Built with Microsoft’s SharePoint, Manage IT Compliance Portal ensures that all aspects of management and reporting are readily accessible in a single interface to those with compliance responsibilities.